Terms + Conditions

Deposit Payments

A deposit of 35% of the trip price per person, per tour is required to confirm a reservation. This may be paid with a Visa, MasterCard, American Express or personal check.

Confirmation Package

As soon as we receive your reservation and deposit, we will send you detailed information on what to bring, how to prepare for your trip, travel directions, detailed itinerary, trip cancellation insurance application, pre- and post-tour accommodation information and Emerson Adventure Co. policies.

Balance Payments

The balance of the trip price is due 30 days prior to departure, payable by credit card, Venmo, Paypal, or check. If you pay your deposit by credit card, we will assume that you would like your balance also paid by credit card and we will charge your card for the balance due 30 days prior to departure, unless you instruct us otherwise in writing. If the balance is not paid when due, Emerson Adventure Co. reserves the right to regard the reservation as canceled.

Cancellations & Refunds

If you must cancel your reservation for a tour and/or its extension, we will refund your deposit, less the following fees per tour and/or extension: 

Days Prior to Trip Start Date & Trip Cancellation Fee Per Person

91+ days — $50

61-90 days — $300

46-60 days — 50% of trip price

31-45 days — 75% of trip price

0-30 days — 100% of trip price

When you cancel a trip, we must ask you to notify us in writing. Exceptions to these policies cannot be made for any reason. We are also happy to assist you with a onetime only transfer from one trip to another in the same calendar year up to 76 days prior to the trip date at no charge, after which it would become nontransferable and our cancellation policy applies. If unforeseen circumstances require a change to the trip itinerary, Emerson Adventure Co. will make every effort to select alternative hotels of the same standard and to keep modifications to a minimum. Emerson Adventure Co. reserves the right to cancel a trip for any reason. In such an instance, we will refund all payments received, which will constitute full settlement.

Arrival & Departure

Each trip begins and ends in a town accessible by plane, train, boat or bus. Meeting and ending locations are listed on each of the individual trip pages in the catalog, as well as in your pre-departure information. For some tours, it may be preferable to arrive at the starting point the night prior to the trip departure date. We will be happy to provide you with instructions on how to phone or fax the hotels yourself, or to make these reservations for you. If you elect to have Emerson Adventure Co. make these reservations for you, the hotels require that we provide them with a credit card number to hold these reservations or, in rare occasions, to send them a check in advance of arrival. We will advise you of specific hotel payment policies.

Accommodations

Trip prices are based on two people per room. If you are traveling alone, we will assign you a roommate of the same gender, or you can choose to room alone, paying the single supplement. There are a limited number of single rooms available on all trips. If you choose to be paired with a roommate and we are unable to pair you, we will invoice you for the single supplement 30 days prior to the trip. If we are subsequently able to find you a roommate, we will gladly refund the single supplement.

Insurance

We require in all Deposit and Final Confirmation Packages travel insurance that offers you options to cover baggage, accident/ life and/or trip cancellation. Trip cancellation insurance reimburses you for non-refundable air and land costs, if you have to cancel a trip due to personal or family illness or accident. The insurance that we require must also provide coverage for all pre-existing conditions if you complete your insurance form and postmark it within seven calendar days of our receipt of your deposit. Again, travel insurance is a requirement to book.

We suggest Travel Guard International, as it is America's leading travel insurance company protecting more than 4 million travelers each year. There are two ways to purchase your insurance from Travel Guard. The fastest and easiest way is to purchase your insurance on-line is by visiting Travel Guard’s website directly, where in minutes you can be insured in full for your trip with us. Travel Guard will send you an insurance certificate which you will then send to Emerson Adventure Co. If you prefer to wait for your deposit confirmation package from us, we'll include with it Travel Guard's insurance application. Please keep in mind that Travel Guard makes additional benefits available to you if you take out the insurance within 15* days of making your reservation with us. 
*For guests who live in Washington state or Oregon, TravelGuard must be purchased within 7 days to receive these additional benefits.

Trip Price Includes

• First class accommodations that reflect the region visited for 7 days, 6 nights. Each pair will have their own private bedroom and bathroom. Both queen and twin beds available.

• Daily breakfast, along with 4 lunches, 3 dinners, and daily snacks

• Full time guide(s) who are with you throughout the trip, who handle behind-the-scenes logistics, and who are there to help with anything from baiting a fishing line to buying a tube of toothpaste

• All admission/tour fees for fishing excursions, sea kayaking adventures, zip-line tour, lumberjack show, historic sites, and other scheduled events as noted in the detailed daily itinerary

• Gratuities for accommodations, meals, and baggage

• Trip literature

• All transportation during the trip, whether by car, boat, cable car or funicular

Trip Price Does Not Include

• Airfare and land transportation (outside of Ketchikan)

• Traveler’s insurance (required upon booking)

• 7-Day fishing license

• Alcoholic beverages

• Personal expenses

• Non-scheduled visits and activities

Responsibility & Release

You are responsible for choosing a trip that fits your abilities, level of fitness and health. If you need any assistance in selecting the right trip for you, please contact an Emerson Adventure Co. Guest Services Coordinator at 1-513-277-9191. You are also responsible for reading the pre-trip information material and bringing with you all of the appropriate clothing and equipment, as well as acting in accordance with the customs and laws of the regions visited. Emerson Adventure Co. reserves the right to accept, remove, retain or decline any trip member at any time for any reason. In such case, a refund equal to the actual cost of the unused services is the limit of Emerson Adventure Co.’ responsibility.

Payment of your deposit represents your acceptance of the following terms and conditions, as well as all general information listed in the catalog, online at www.EmersonAdventureCo.com and subsequent trip departure material: Emerson Adventure Co.; its members; employees and agents, give notice that all services and arrangements related to this tour have been made by Emerson Adventure Co. only as agents upon the express condition that Emerson Adventure Co. shall not be liable and does not assume responsibility for any claims, damages, expenses or other financial loss whether to person or property arising out of any injury, accident, death, cancellation, delay, alteration, or inconvenience resulting from any act of omission, commission or inadvertence of any hotel, carrier, restaurant or other company or person rendering any of the services included in the tour or its pre and post tour arrangements, or caused by weather, sickness, strikes, quarantines or the willful or negligent acts of any other tour members or any cause whatsoever beyond the control of Emerson Adventure Co.

Some days or activities and certain trips are operated by local tour operators. These operators have been selected for the quality of the services and tours they offer as well as the desirability of the destinations.

Emerson Adventure Co. reserves the right and trip participants agree to allow Emerson Adventure Co. to take photographic or film records of any of our trips and trip participants, and may use any such records for promotional and/or commercial purpose.